Water
Water Operator
https://www.inframark.com/utility-district/harris-county-municipal-utility-district-no-82/Inframark
24 Hour Customer Service Line: (832) 467-1599 Email: mailto:EDPCustomerService@Inframark.comCustomerService@Inframark.com
Village Green Office 17495 Village Green Drive, Houston, Texas 77040
For emergencies and after-hour assistance:
Direct (832) 467-1599
Toll free 1-866-467-1599
Water billing disputes have to be expressed at HC MUD 82 Board meeting.
Payment Options
You may now pay via credit/debit/prepaid card or eCheck. American Express, Discover, MasterCard, and Visa are all accepted. Listed below are our available options for your convenience:
Web Payments
Log onto to access the online payment portal. You can register your account, OR pay as a guest.
How to create an account:
- You will need a copy of your most recent water billing invoice
- Go to https://www.starnik.net/UtilityTrakR/UT7/Current/RP_AccountSignup.aspx
- Click on Sign Up, enter the Security Code provided on your billing invoice
- Enter your email address
- Send verification email to your email address
- Confirm your account through your email.
Customer portal features include:
- Viewing real-time balance & transaction history
- Viewing current and past billing statements
- Viewing your water use history
- Updating your mailing address
- Signing up for eBilling
In Person
Our office location is 17495 Village Green Drive, Houston, TX 77040.
Live Agent Assisted Payments
(832) 467-1599, Monday – Friday from 8:00 am to 5:00 pm
Night Drop Box
The office has a drop box slot on the front door. Please insert a check or money order, along with the payment stub, in the return envelope. Our payment processing department will post the payment the following business day.
By Mail
Enclose payment stub with your check or money order in the return envelope provided. Please allow ample time to ensure delivery before the due date. Mail your payment, addressed to the District, to P.O. Box 3264, Dept 082, Houston, TX 77253-3264.
Automatic Monthly Payments
Log onto https://www.starnik.net/utilitytrakr/ut7/current/rp_default.aspx?imagefolder=edpInframark’s Payment Portal or contact Inframark at (832) 467-1599 to sign up for auto payments. You can select your payment method, enter your due date of the 13th, and the payment amount. Each month, you will receive an email confirming the payment was successful.
Online Bill Pay Through Your Financial Institution
- Payments can be made via your at-home internet service. Please allow 7-10 business days, prior to the due date, for the payment to be received.
- First Billing Services assesses a convenience fee for each credit, debit, prepaid card and eCheck transaction. Card transactions will be assessed a 3.99% fee. One-time eCheck transactions will be assessed a $1.99 fee, and recurring eCheck transactions will be assessed a $1.00 fee.
- For more information or assistance with registration, Call Inframark at (832) 467-1599 Monday – Friday, 8:00am to 5:00pm CST.
Important Information Regarding Delinquent Accounts
Electronic payment options should not be utilized for delinquent accounts. The above options are not available for non‐sufficient fund items or terminated service payments. Customers with non‐sufficient fund items and terminated service must come to an Inframark office with a cashier’s check or money order to settle their accounts. Payments made on accounts that have been disconnected for delinquent bill MUST be made only at the customer service office by money order or cashier’s check to restore service.